Diploma in Cooperatives and Credit Union Management
Program Duration: 12 Weeks
Delivery Mode: 100% Online (Live Classes, Case Studies, Assignments & Workshops)
Final Capstone Project: A problem-solving research project identifying a critical issue in
microfinance or credit union management.
10 Modules
List of Services
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Module 1: Introduction to Cooperatives & Credit UnionsList Item 1
- History, principles, and structure of cooperatives
- The role of credit unions in financial inclusion
- Legal and regulatory framework for cooperatives in Cameroon
- Differences between credit unions and commercial banks
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Module 2: Governance & Leadership in Credit UnionsList Item 2
- Structure of governance in cooperatives and credit unions
- Roles and responsibilities of board members, executives, and staff Ethical leadership and good governance practices
- Conflict resolution and decision-making in cooperatives
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Module 3: Financial Management & Accounting for Credit UnionsList Item 3
- Basic accounting principles for cooperatives
- Financial statements and reporting standards
- Budgeting and financial planning
- Common financial mismanagement issues and how to prevent them
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Module 4: Risk Management & Internal ControlsList Item 4
- Understanding financial risks in microfinance and credit unions
- Fraud prevention and detection
- Implementing internal controls and compliance measures
- Credit risk assessment and loan management
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Module 5: Credit Union Law, Policies & Regulatory Compliance
- Overview of microfinance and cooperative laws in Cameroon
- Regulatory bodies governing credit unions
- Compliance with anti-money laundering (AML) regulations
- Consumer protection and legal frameworks
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Module 6: Loan Delinquency – Causes and Strategies to Curb It (NEW)
- Understanding loan delinquency and its impact on credit unions
- Key causes of delinquency: Poor assessment, economic downturns, member
- defaults
- Strategies to reduce loan delinquency: Proper credit evaluation, risk-based pricing, and monitoring
- Loan recovery techniques and legal recourse options
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Module 7: Lending, Savings & Investment Strategies
- Loan origination and credit analysis
- Designing savings products that attract members
- Managing delinquency and loan recovery strategies
- Investment strategies for credit unions
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Module 8: Marketing, Member Engagement & Customer Service
- Building a strong membership base
- Effective marketing strategies for cooperatives
- Enhancing customer service and member retention
- Digital transformation and fintech opportunities
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Module 9: Strategic Management & Growth Planning for Credit Unions
- Developing a long-term strategy for cooperatives
- Scaling operations while maintaining financial sustainability
- Managing change and innovation
- Strategic planning and leadership development
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Module 10: Capstone Project – Identifying & Solving a Critical Issue in the Microfinance or Credit Union Sector
3 Possible Capstone Project Assignments:
- Loan Delinquency Management & Default Reduction Strategies:
- Governance & Leadership Failure in Credit Unions:
- Regulatory Compliance & Fraud Prevention in Microfinance Institutions:
Delivery Method & Program Schedule (Cohort-Based Learning: 12 Weeks)

Key Enhancements in the Revised Version:
✅ NEW Module on Loan Delinquency & Recovery Strategies – Dedicated module to
address loan defaults, a key issue in the sector.
✅ Workshops on Loan Delinquency & Financial Risk Management – Hands-on case study
sessions.
✅ Loan Delinquency as a Capstone Project Option – Participants can analyze real-world
data and propose solutions.
✅ Strategic Approach – Modules structured to progress from foundational knowledge to
problem-solving applications.